Russian Customer Service Advisor

Russian Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service?We''re looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.If you''re passionate about delivering exceptional service and want to work in a role where no two days are the same-this could be for you. What''s in it for you?33 days annual leaveMonthly performance-based bonusFree on-site gymHealth cash planEmployee wellbeing and assistance programmeEnhanced sick payLife and health insuranceEnhanced maternity, paternity and adoption policiesOngoing training and career developmentRegular team events and incentivesRefer-a-friend bonus scheme The RoleAs a Russian Speaking Customer Service Advisor, you''ll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.Your day-to-day will include:Handling customer enquiries via phone, email, and live chatProviding solutions with empathy, professionalism, and efficiencyBuilding rapport and delivering a personalised customer experienceStaying up to date with company promotions and policiesWorking collaboratively with your team and contributing to a positive environment What we''re looking forFluent Russian and English ..... full job details .....