Customer Service Executive

Sales and Customer Service ExecutiveFull-Time Office-Based Edinburgh One of Scotland''s leading independent suppliers of catering, hygiene, and packaging solutions to the hospitality industry. As we continue to grow, we''re looking for 2 x Sales and Customer Services Executive to join our busy office team and help keep things running smoothly behind the scenes.The RoleYou''ll be a key part of our operations, supporting our external sales team and being the go-to person for everything from customer orders to general admin. If you''re organised, personable, and love a fast-paced environment, this is the role for you.Key responsibilities include:Supporting the sales team with quotes, pricing, order forms, and general adminProcessing customer orders accurately (including using platforms like Procure Wizard)Handling customer calls and emailsResponding to enquiries, preparing quotations, and helping resolve any issuesAssisting with product updates and admin tasks for our websiteWhat You''ll BringPrevious experience in admin or customer service (ideally B2B or within hospitality)Strong IT and computer literacy skillsA proactive attitude - someone who takes initiative and gets things doneExcellent attention to detail and great organisational skillsThe ability to juggle tasks and adapt in a dynamic environmentThe OfferHours: Mon-Thurs 9am-5pm, Fri 9am-4pm (office-based)Holidays: 29 days including bank holidaysBenefits: Company pension, supportive and friendly team environmentIf ..... full job details .....