Dutch Customer Service Advisor
Dutch Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Love travel? Fluent in Dutch? Ready to build a career in customer service?We''re looking for a Dutch Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.If you''re passionate about delivering exceptional service and want to work in a role where no two days are the same-this could be for you. What''s in it for you?33 days annual leaveMonthly performance-based bonusFree on-site gymHealth cash plan (dental, optical, physiotherapy and more)Employee wellbeing and assistance programmeEnhanced sick payLife and health insuranceEnhanced maternity, paternity and adoption policiesOngoing training and career developmentRegular team events and incentivesRefer-a-friend bonus scheme The RoleAs a Dutch Speaking Customer Service Advisor, you''ll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.Your day-to-day will include:Handling customer enquiries via phone, email, and live chatProviding solutions with empathy, professionalism, and efficiencyBuilding rapport and delivering a personalised customer experienceStaying up to date with company promotions and policiesWorking collaboratively with your team and contributing to a positive environment What we''re ..... full job details .....
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