German Customer Service Advisor

German Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Fluent in German and ready for your next opportunity?Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor. This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you''ll get33 days annual leaveMonthly performance-based bonusFree on-site gymHealth cash planEmployee wellbeing and assistance programmeEnhanced sick payLife and health insuranceEnhanced family policies (maternity, paternity, adoption)Ongoing training and developmentRegular team eventsRefer-a-friend bonus scheme Your roleAs a German Speaking Customer Service Advisor, you''ll support customers with travel-related queries and deliver a seamless experience across multiple channels.You will:Respond to enquiries via phone, email, and live chatProvide clear, efficient, and empathetic solutionsBuild strong relationships with customersStay up to date with promotions and company updatesWork closely with your team to maintain excellent service standards What you''ll needFluent German and EnglishPrevious experience in customer serviceStrong communication and problem-solving skillsComfortable using Microsoft OfficeAbility to stay calm under pressureA proactive, positive attitude and desire to succeed Why join?You''ll be part of a supportive company that values your development, rewards ..... full job details .....