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Registered Manager
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Health Now | InsourcingResponsibilities
The registered Manager has the legal responsibility for the service and can be held accountable; day-to-day charge of one or more regulated activities; provide clinical leadership and guidance to the business when acting as clinical lead.Manage joint legal responsibility with the provider for ensuring compliance with regulations; responsible for the level of care your organisation and employees provide a high-level of care.Oversee and have full oversight of the running of a care service, including governance and the sales process.Manage staff to perform their roles safely and to the best of their ability; maintain oversight of every function and decision to align with CQC expectations and service delivery.Make strategic decisions about the future and growth of the care service; lead on projects or clinical areas (e.g., setting up a new care service or division) as appropriate.Allocate resources and monitor performance to ensure high-quality service delivery within the allocated budget.In partnership with the Business Development Manager, achieve the occupancy forecast for the service.Ensure all statutory notifications are made to the CQC; undertake mandatory and company clinical audits.Understand and implement the company Health and Safety Policy, and Emergency and Fire procedures.Carry out duties as "Responsible Officer" for the Service in accordance with regulatory guidelines, the Health and Safety at Work Act (1974) and Fire Regulations.Resolve issues around faulty appliances, damaged furniture, equipment or potential hazards and ensure corrective action is taken.Implement practices that support compliance with infection prevention and control requirements and food hygiene/environmental health regulations.Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the service.Work with the Head of Governance to implement quality management and improvement systems.Ensure all staff adhere to Policies and Procedures at all times.Effectively manage complaints, compliments and significant incidents; undertake investigations and use findings to drive continuous service improvements.Be prepared to work flexibly to ensure the safe delivery of the service; provide high-quality service provision.Develop and implement actions to achieve agreed targets within identified timescales.Operate systems for collecting key performance data for the Service.Apply excellent communication skills with Clients, their families and representatives, staff and other health and social care professionals.Keep all information about Clients and their families secure and confidential.Develop and embed clinical support practices that are at the forefront of best practice.Identify and manage service challenges, developing action plans as required to resolve issues within agreed timescales.Seniorities
DirectorEmployment type
Full-timeJob function
ManagementIndustries
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