IT Support Technician, Newcastle, COR7551

IT Support Technician, Newcastle, COR7551Are you a hands-on IT professional looking for a varied role where you can support both systems and customers? This is a great opportunity to join a growing organisation and play a key role in delivering reliable IT services and smooth client onboarding.The RoleAs an IT Support Technician, you''ll be responsible for maintaining and supporting IT systems, software, and hardware across the business. You''ll take ownership of the service desk, troubleshoot technical issues, and ensure systems run efficiently.The role will involve onboarding new clients, setting up their systems, integrating platforms, and guiding them through processes to ensure a seamless experience. The CompanyThis organisation is a fast-growing leading company in their industry, they pride themselves on innovation, reliability, and delivering excellent service, offering a dynamic environment where continuous improvement is encouraged.This role is based in Newcastle.What''s Required?The ideal candidate for the role will have the following:Strong IT support experience across systems, software, and hardwareConfident troubleshooting skills and a solid understanding of IT infrastructureExperience working with Excel and reporting tools such as Power BIAbility to manage and prioritise service desk tasks effectivelyStrong communication skills, with the ability to support and train usersFamiliarity with ticketing or helpdesk systems is advantageousA proactive mindset, with an ..... full job details .....