Global IT Support Specialist

Overview

Global IT Support Specialist

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GamblingCareers.comJoin to apply for the Global IT Support Specialist role at GamblingCareers.com. Get AI-powered advice on this job and more exclusive features.Responsibilities

Provide Tier 1-2 IT support for Playtech employees on-site and remotelyTroubleshoot IT problems globally via a centralized ticket systemTrack and keep IT assets inventory up-to-dateBe responsible for installation, administration, maintenance and troubleshooting of different devicesTroubleshoot network issuesCommunicate with employees to identify problems and advise on solutionsQualifications

Have 1+ years of experience in an IT support roleHave a good understanding of Windows based client environments and Active DirectoryPossess practical knowledge of computer hardware and maintenanceHave a basic understanding of TCP/IP, network elements and services, wireless and VPN environmentsAre ready to contribute to documentation, KB, manuals and monitoringHave excellent troubleshooting skills, out of the box thinking and ability to provide workaround quicklyAre a self-learner, able to learn and adopt new technologies quickly and willing to grow in the IT fieldNice to have

Knowledge of MacOS operating systems and JAMF managementExperience in Cloud Solutions (Office365, Azure)Culture and Benefits

Global scope and inclusive working environmentConstant learning and development opportunitiesAbility to contribute to common successActive lifestyle and mental well-beingProfessional and relaxing environmentVibrant working environmentAdditional Information

IT UNIT: We are a team of talented professionals, contributing to Playtech’s working environments from New York to Manila. Our dynamic team spans the globe, working together across Infra, Networking, Security, and People and Culture. We grow our knowledge everyday by immersing ourselves in the workings of a global enterprise. We make an impact – every team member’s contributions are valued and essential to our success.Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at ..... full job details .....