Customer Service Advisor

Centre Co-ordinator (Front Desk)

Stoke-on-Trent - ST4 8GA
-13.81 per hour
3-Month Contract (with potential for extension)
Monday - Friday, 7:30am - 4:00pm
Overtime available on Saturdays

Full UK Driving Licence with 6 or less points is required for this role

Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Stoke-on-Trent. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you''ll be the first point of contact for customers visiting the branch.

Key Responsibilities

• Welcome customers and provide a professional, friendly service
• Check vehicles in using an iPad-based system
• Manage daily bookings and workflow schedules
• Liaise with technicians and keep customers informed throughout their visit
• Handle customer enquiries promptly and professionally
• Process customer payments accurately

About You

• Has excellent customer service and communication skills
• Enjoys working in a busy, customer-facing environment
• Is comfortable using technology, including tablets and digital systems
• Has strong organisational skills and attention to detail
• Can manage multiple tasks while maintaining a high level of service
• Previous administration or reception experience would be beneficial

If you''re passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.