Customer Service Advisor

Centre Co-ordinator (Front Desk)Stoke-on-Trent - ST4 8GA 13.81 per hour 3-Month Contract (with potential for extension) Monday - Friday, 7:30am - 4:00pm Overtime available on SaturdaysFull UK Driving Licence with 6 or less points is required for this roleTate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Stoke-on-Trent. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you''ll be the first point of contact for customers visiting the branch.Key ResponsibilitiesWelcome customers and provide a professional, friendly serviceCheck vehicles in using an iPad-based systemManage daily bookings and workflow schedulesLiaise with technicians and keep customers informed throughout their visitHandle customer enquiries promptly and professionallyProcess customer payments accuratelyAbout YouHas excellent customer service and communication skillsEnjoys working in a busy, customer-facing environmentIs comfortable using technology, including tablets and digital systemsHas strong organisational skills and attention to detailCan manage multiple tasks while maintaining a high level of servicePrevious administration or reception experience would be beneficialIf you''re passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today! Please be aware this advert will remain open until the vacancy has been ..... full job details .....