Customer Service Administrator 9M FTC

Do you thrive on delivering exceptional customer service, building positive relationships, and making a difference with every interaction? Looking for a role where your customer service skills can shine? Do you enjoy managing data, communicating with stakeholders and solving problems in real time? If so, we may have the role for youHere at GXO, we are currently recruiting for a Customer Service Administrator to join our team supporting our Screwfix contract in Stafford. This is a fantastic opportunity for someone looking to develop their customer service career within a fast-paced logistics environment.This is a full time, 9-month secondment opportunity, predominately working Monday to Friday, on a rotating shift, covering the hours of 06:00 to 14:00 and 12:00 to 20:00. However, we do ask for some flexibility, this is logistics after all.Pay, benefits and more:We''re looking to offer a salary of up to £26,812.50and receive 31 days annual leave (inclusive of bank holidays). Your benefits package includes a company pension scheme, cycle to work scheme, extensive retail discounts across all the big retailers including supermarkets, fashion, technology, travel, days out, hair and beauty, sports and much more, continuous training and development opportunities and extensive wellbeing programmes and initiatives accessible to all employees.What you''ll do on a typical day:Provide accurate information regarding schedules, routes, and servicesAssist customers with queries, changes, ..... full job details .....