Client Relationship Manager

Client Relationship Manager (Subject Matter Expert)Location: Poole (Head Office)Contract: Permanent, Full Time - Monday - Friday An exciting opportunity has arisen for an experienced Client Relationship Manager to join a fast-paced, forward-thinking organisation operating within a global, high-end product environment. This role is ideal for a commercially minded account management professional with a passion for delivering exceptional service and driving growth across premium or luxury-led accounts.The RoleYou will act as a trusted advisor and subject matter expert, managing and developing key client relationships while identifying opportunities to grow revenue and enhance profitability. This is a highly commercial position, requiring strong analytical capability alongside first-class relationship management skills.Key ResponsibilitiesManage and nurture relationships with key accounts, acting as the primary point of contactDrive sales performance while maintaining strong control over margins and profitabilityAnalyse pricing strategies, cost structures, and revenue streams to inform decision makingIdentify opportunities for account growth, including upselling and cross-sellingDeliver a tailored, high-quality client experience aligned with premium brand expectationsCollaborate internally with sales, marketing, and operations teams to ensure seamless deliveryMonitor market trends and competitor activity to inform strategic planningProduce performance reports, forecasts, and ..... full job details .....