Client Relationship Manager

We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers.Job title: Client Relationship Manager (Subject Matter Expert)Hours: 40 hours per weekLocation: Poole head officeHoliday: 30 days paid (inc. Bank holidays)What you will be doing as a Client Relationship Manager:Manage and develop relationships with key luxury brand accounts, acting as the primary point of contactDrive sales performance while maintaining a clear focus on profitability and margin optimisationAnalyse commercial performance, including pricing strategies, cost structures, and revenue streamsIdentify opportunities for growth within existing accounts and support new business development initiativesDeliver a premium, personalised customer experience aligned with luxury brand expectationsCollaborate with internal teams (sales, marketing, operations) to ensure seamless service deliveryMonitor market trends and competitor activity to inform strategic decisionsPrepare regular performance reports, forecasts, and account plansCommercial and Financial FocusMaintain strong awareness of margins, ensuring all activities contribute to sustainable profitabilityBalance ..... full job details .....