Assistant Customer Service Manager

Assistant Customer Services Manager London City (on-site) £31,500My client, a leader in the luxury office space, are looking for an Assistant Customer Services Manager to join them in their London office. Within this position you will have the responsibility of ensuring first-class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.Role and Responsibilities:Deliver customer service in a "front of house" capacity, alongside taking calls from the switchboard and ensuring they are loggedEnsure that customer and visitor relationships are built and maintainedCommunicate in writing and verbally with customers, suppliers, colleagues and visitors in a clear and concise manner to ensure agreed service levels are metEnsure that all areas in the building are kept well stocked and maintained, ensuring meeting rooms and common areas are fit for purposeBe confident when showing new customers/ visitors the officeMake sure that high levels of customer service are always provided and have a strong "can do" attitudeAssist the centre manager with various duties including stock levels and trainingBuild relationships with clients and ensure they are satisfied with their office spaceManage a small team and work with the Customer Service Manager to support themEssential Skills:2-3 years in a similar client-facing and customer service-based role, ideally in serviced office or similarStrong communication skills both written and verbalAble to ..... full job details .....