Applications Support Analyst

OverviewAs an Applications Support Analyst, you’ll play a key role in supporting and maintaining our business applications. You’ll deliver first- and second-line support for Microsoft Dynamics 365 Business Central and Microsoft 365, while also contributing to the design and delivery of Power Platform solutions including PowerApps and Power BI.

You’ll work closely with business users, project teams, and third-party vendors to troubleshoot and resolve issues, support system changes and upgrades, and contribute to process improvements through smart use of technology.

At Cura Terrae, we are a collective of forward-thinking environmental companies dedicated to making the world a better place for people and the planet. As we experience significant growth, we are committed to building a leading environmental consultancy where talented individuals can thrive and enjoy rewarding career opportunities.

Responsibilities

Be the ‘Go-To’ person for users who need support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)

Troubleshoot and resolve application issues, escalating to external providers when necessary.

Configure, test, and support the deployment of system updates and new features aligned to business needs.

Support the enhancement of PowerApps and Power BI solutions to deliver insights and improve user experience.

Work with business users to translate requirements into technical solutions that add real value.

Provide guidance and training to users, ensuring efficient use of systems and encouraging adoption of new features.

Participate in continuous improvement initiatives and contribute to projects and automation efforts.

RequirementsYou’ll have hands-on experience supporting Microsoft Dynamics 365 Business Central, ideally across multiple functional areas beyond Finance, and be confident supporting Microsoft 365 tools.

Familiarity with PowerApps and Power BI, with the ability to support and enhance existing apps and dashboards.

A good understanding of business processes in finance, operations, or supply chain.

Excellent problem-solving skills and a customer-focused approach.

Strong written and verbal communication skills.

Desirable (but not essential)

Experience with other Dynamics 365 modules such as Field Service.

Knowledge of Power Automate, SQL or other data querying tools.

Previous exposure to ITIL-based environments or service management processes.

Experience working in a manufacturing, distribution, or professional services setting.

A proactive mindset and a willingness to learn and grow are key to success in this role.

What we can offer

25 days holiday allowance (rising to 30 days)

Health Cash Plan (Westfield Health)

Cycle to Work Scheme

Employee Training and Mentoring Support

Professional Fee Membership

Matched fundraising

Green Car lease salary sacrifice scheme

Enhanced family friendly benefits

Working for usCura Terrae is officially a Great Place To Work Certified company! Our culture is driven by our strength in teamwork and professionalism. We promote integrity and treat people with respect. We support each other and embrace diversity to create a place where people from every background can come together and do great things. We invest in our people and support professional development and are committed to supporting our people with their health and wellbeing.

Cura Terrae is an equal opportunity employer and values diversity in the workplace. We provide a supportive friendly working environment, offer competitive salaries, flexible working and we are proud to be a Disability Confident Employer.

If you’re looking for a rewarding career, we’d love to hear from you.

How to applyTo apply please complete the application

HERE , if you require any reasonable adjustments or have any questions contact the Recruitment team at recruitment@cura-terrae.com

STRICTLY NO AGENCIES

We do not accept CVs from third parties/agencies, and any applications received will be treated as the property of Cura Terrae. We will not be liable for any fees related to unsolicited CVs received.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Analyst, and Project ..... full job details .....