IT Hardware and Applications Support contractor - inside IR35 (2nd line level) REF1093

Key Responsibilities:

End user support for the UK sites to a 1st and 2nd line level. Help with the ticket system to a 2 nd

and 3 rd

level is provided by the global IT.Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM]).Support users with technical media solutions in conference rooms and meeting areas (hands on).Monitoring and solving backup problems.Hands on hardware support.Administration and maintenance of the local IT infrastructure (e.g., UPS, ACs).Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory, etc.Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan/disk, etc.Network - assign IP addresses, connect local hardware to the network, basic fault finding.Printers - basic fault finding, replace old or faulty hardware.Phones/mobiles/hand scanners/and other IT hardware - replace old or faulty hardware.Administration

IT asset management.Assigning UK clients and UK hardware to the Active Directory.Assigning UK clients to DHCP.Creating procurement requests for IT hardware and ..... full job details .....