Overview
User Researcher, Leading UK Bank, 6+ months, LondonMy client is seeking an experienced
User Researcher
to join a leading UK bank on a
6-month contract . This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences.Location:
London (2 days/week on-site)Contract:
6 months (with potential extension)What you’ll do
Lead end-to-end user research across discovery and delivery phases.Conduct qualitative and quantitative studies (interviews, usability testing, surveys, workshops).Translate findings into actionable insights that influence design and product strategy.Collaborate with cross-functional teams (Product, Design, Engineering, Business) to ensure user needs are prioritised.Create personas, journey maps, and evidence packs to support decision-making.What we’re looking for
Proven User Research experience, ideally within financial services, digital, or regulated environments.Strong grasp of mixed research methods and when to apply them.Excellent stakeholder management and communication skills.Ability to turn complex research into clear, impactful recommendations.Please apply for more informationSeniority level
Mid-Senior levelEmployment type
ContractJob function
Research and Information TechnologyIndustries: Research Services, Information Services, and BankingReferrals increase your chances of interviewing at Norton Blake by 2xGet notified about new
User Researcher
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