User Researcher

Overview

User Researcher

role at

FlagstoneFlagstone is an online savings platform reinventing how individuals, businesses, and charities manage, protect, and grow their cash. We are a diverse group bound by a collaborative spirit and a shared purpose, with a thriving, profitable business where smart people do their best work. Our culture is rooted in kindness, respect, growth, and inclusive participation. To revolutionise the savings market, we believe high performance comes from a culture that values your voice and development, with room to grow and be rewarded for it.Does this sound like you? You are a passionate User Researcher eager to make an impact in a fast-growing financial scale-up. You bring experience across a range of qualitative research methods and are excited about shaping user-centred products.

What you’ll do

Planning, conducting, and analysing usability tests and other evaluative research methodsTranslating insights into actionable design recommendations to enhance our products and servicesRunning workshops with stakeholders to explore and validate research findingsLeading user research sessions with existing clients to uncover opportunities for improvement

What you’ll bring

2–4 years of experience delivering impactful user research, ideally within an agile product teamStrong understanding of usability principles and UI design best practicesHands-on experience with a variety of research methodologiesNatural empathy for users, demonstrated through insightful facilitation and engaging workshops

How we reward you

Hybrid working – spend at least 1 day a week with your team in our collaborative London officeCompetitive bonus scheme – designed to reward and recognise high performanceFlexible benefits budget – funds for meaningful benefits (e.g., health, wellbeing, or family support)A range of salary sacrifice options for saving on electric cars, nursery schemes, home and tech goodsAround the World scheme – 3 months work from anywhereMental wellbeing support – access therapy and mental health sessionsLearning and development – £1,000 personal development budgetPrivate health care – AXA benefits, reduced gym memberships, and comprehensive coverMedical cash plan – help with dental and optical expensesLife insurance and Income Protection – up to four times annual salaryMatched pension contributions up to 5%25 days holiday plus bank holidays, wellbeing days and volunteering daysEnhanced Parental Leave – enhanced maternity, paternity, and adoption pay

All are welcome

At Flagstone, we’re assembling a diverse team that defies industry norms. If you think this role could suit you, we encourage you to apply, regardless of background.

Job details

Seniority level: Not ApplicableEmployment type: Full-timeJob function: Information ..... full job details .....