Technical Support Engineer

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.

Our client is a well established manufacturer, providing quality products to their customers throughout the UK.

Key Responsibilities:

• Create CAD drawings for CNC cutting and press knives

• Interpret and produce technical drawings

• Provide product guidance and solve technical issues

• Support contractors and customers on-site (ad hoc)

• Respond to technical enquiries and assist day-to-day operations

• Lead R&D projects including reverse engineering, testing and trials

• Attend trade shows and meetings to offer technical input

• Interpret UK/European standards and Building Regulations

• Collaborate with procurement on material specs

• Generate product guarantees and check drawings

• Support lab testing and packaging development

• Organise drop testing and create technical documentation

For this Technical Support Engineer role, the successful candidate will have:

• Strong AutoCAD & Solidworks skills and technical drawing experience

• Engineering degree or equivalent

• Good understanding of manufacturing processes

• Ability to communicate clearly with internal and external stakeholders

• Flexible approach and willingness to get stuck in across departments

Working hours:

• Monday to Thursday 08:45-17:00
• Friday 08:30-16:30

Benefits:

• 25 days holiday + statutory holidays


• Access to a leading wellbeing platform with retail discounts


• Profit related bonus


• Free parking

Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.