Technical Services Engineer - Processing

The CompanyJoin TNA, an award-winning company recognized globally for innovation and rethinking the conventional.TNA

was started by Alf and Nadia Taylor as a consulting company for the food industry. Soon after, Alf Taylor

invented the world’s first rotary vertical form fill and seal

packaging machine which revolutionized packaging speeds for snack foods. Today, we’re the industry’s leading innovator, providing complete turnkey processing and packaging lines for a variety of food production including snacks, French fries, confectionery and more.Click on

www.tnasolutions.com

to learn more about the organisation.About The RoleWe are looking for an experienced

Technical Services Engineer – Processing,

to join our busy Technical Services Team.This position is responsible for providing technical expertise, trouble shooting and support for food processing equipment, to ensure optimal performance and customer satisfaction. The role involves travelling to customer sites, diagnosing and resolving technical issues. It will also involve performing equipment installations, conducting training sessions and collaborating with internal teams to enhance product reliability and efficiency.Key responsibilities:Installation and commissioning of new food processing systems at customer sitesProvide on-site and remote technical support to resolve customer equipment issues promptlyTroubleshoot mechanical, electrical and software related problems in food processing equipment.Ensure all systems are set up and calibrated to meet performance standards and customer

requirementsLead onsite customer trials, PDI’s and SAT’sDeliver comprehensive training to operators, technicians and customers on equipment operation, maintenance and safety.Create and maintain detailed technical documentation, troubleshooting guides and training materials.Collaborate with Engineering and Manufacturing teams to improve product performance and address field related issues.Ensure all work complies with relevant health, safety and environmental standards.Qualification and Experience:Level 4 qualification in Mechanical or Electrical Engineering or related field qualificationBS7671 qualificationGas safety awareness training advantageousMinimum 5 year’s experience in a technical support or field service role, preferably in the food processing industry.Proven experience in diagnosing and repairing mechanical and electrical systemsAbility to work under pressureExcellent communication and interpersonal skills to interact with customers and internal teams.Flexibility and willingness to travel within the UK and across Europe/rest of the world, as and when required.Why work with us?Egalitarian company structure which e.g (empowers employees and nurtures leaders)International mobility opportunity - Opportunity to travel in your job and see the world.Professional and career development benefits and education investmentBirthday leave.Volunteering opportunities with the Nadia and Alf Taylor FoundationRecognition program linked to health and lifestyle benefits.A company that truly values diversityIf you are a highly motivated and a driven individual, then apply now by emailing your resume to ..... full job details .....