Student Hub Administrator

Join Our Team as a Student Hub Administrator! Are you passionate about providing exceptional service to students and creating a welcoming environment? Our client is looking for a dedicated Student Hub Administrator to join their vibrant team. This is a fantastic opportunity to make a meaningful impact on the student experience! Start ASAP, pay £21.13ph, hours Monday-Friday 35 hours per week, hybrid working- 4 days in the office with one day WFH, for the first 2 weeks the client will require the candidate to be in the office all 5 days due to training, duration until end of October 2026, location South Kensington. About the Role: As a Student Hub Administrator, you will play a crucial role in delivering high-quality service to students and visitors. Your main responsibilities will include: Customer Service Excellence: Handle queries from students, parents, and other stakeholders with a friendly and helpful approach. Triage and resolve issues across various aspects of student life academic, social and welfare related. Administrative Support: Process student tuition fee and accommodation payments. Maintain accurate records in their enquiry management system. Collaborate with specialist teams to escalate complex queries and ensure timely resolutions. Student Engagement: Provide guidance and support to students, particularly those who may be anxious or facing challenges. Manage and promote the Student Hub spaces, ensuring they remain welcoming and informative. Key ..... full job details .....