Student Hub Administrator

Join Our Team as a Student Hub Administrator!Are you passionate about providing exceptional service to students and creating a welcoming environment? Our client is looking for a dedicated Student Hub Administrator to join their vibrant team. This is a fantastic opportunity to make a meaningful impact on the student experience!Start ASAP, pay 21.13ph, hours Monday-Friday 35 hours per week, hybrid working- 4 days in the office with one day WFH, for the first 2 weeks the client will require the candidate to be in the office all 5 days due to training, duration until end of October 2026, location South Kensington.About the Role:As a Student Hub Administrator, you will play a crucial role in delivering high-quality service to students and visitors. Your main responsibilities will include:Customer Service Excellence:Handle queries from students, parents, and other stakeholders with a friendly and helpful approach.Triage and resolve issues across various aspects of student life academic, social and welfare related.Administrative Support:Process student tuition fee and accommodation payments.Maintain accurate records in their enquiry management system.Collaborate with specialist teams to escalate complex queries and ensure timely resolutions.Student Engagement:Provide guidance and support to students, particularly those who may be anxious or facing challenges.Manage and promote the Student Hub spaces, ensuring they remain welcoming and informative.Key Responsibilities:Resolve ..... full job details .....