Store Manager

Store Manager - Norwich £33,000 - £35,000 + Quarterly Bonus + Excellent Benefits Do you know how to bring out the best in a retail team and turn great service into strong sales? Are you confident creating memorable customer experiences within luxury retail or jewellery? Hours: 40 hours per week, working any five out of seven days, including weekends and bank holidays Contract: Full-time, permanent The role Diamonds Factory is looking for an experienced Store Manager to lead, support and inspire a close-knit team of up to five people. Reporting to the Regional Sales Manager, you will take ownership of the day-to-day running of the store. You will help your team reach their targets while making sure every customer feels welcomed, understood and valued. This is a hands-on leadership role for someone who enjoys being present on the shop floor, coaching their team and creating the kind of experience customers remember for all the right reasons. Key Responsibilities You will: Lead, motivate and develop the store team Support the team in achieving and exceeding sales targets Manage the smooth running of daily store operations Create a warm, personal and professional customer experience Use consultative selling to understand each customer s needs Gather feedback and identify ways to improve service Maintain strong knowledge of the jewellery collections Deliver regular product and sales training Build a positive, supportive and high-performing team culture Maintain the standards ..... full job details .....