Service Manager - Supported Tenancies

Job Title: Service Manager - Supported Tenancies
Location: Bradford, West Yorkshire
Salary: Circa -30,000 per annum (DOE)
Hours: Full-Time, Permanent - 35 hours per week, flexible between 9am-6:30pm, Monday to Friday.
Occasional out-of-hours emergency telephone support required.

Disclosure: Enhanced DBS required

About the Role We are seeking a committed and experienced Service Manager to oversee supported tenancy services for vulnerable clients. The successful candidate will ensure high-quality service delivery, manage and develop a dedicated team, and work closely with partners to help clients become tenancy-ready and achieve positive outcomes.

Key Responsibilities

• Lead and manage supported housing services, ensuring excellent standards of housing-related support and intensive housing management.
• Directly line manage Supported Housing Officers, Tenancy Management Officers, and other front-line staff.
• Oversee referrals, allocations, and occupancy levels, ensuring compliance with contractual requirements.
• Ensure service users receive tailored support plans and risk assessments to develop life skills and independence.
• Manage budgets, maximise rental income, and minimise voids and arrears.
• Promote equality, inclusion, and a safe, positive living environment.
• Build and maintain strong partnerships with local authorities, agencies, and community organisations.
• Uphold health, safety, safeguarding, and quality standards across all services.

About You

• Proven experience in housing, supported living, or social care service management.
• Strong leadership and team management skills, with a track record of developing and motivating staff.
• Excellent organisational, problem-solving, and communication skills.
• Ability to work flexibly, respond to emergencies, and manage multiple priorities.
• Knowledge of housing legislation, safeguarding, and best practice in supported accommodation.

Benefits

• Competitive salary circa -31,000 per annum (dependent on experience)
• Permanent, stable role with a reputable organisation
• Opportunities for ongoing training and development
• Supportive working environment with a values-led approach

Apply now via the online instructions HMIND INDHM