Service Desk Analyst London Up to £41,000 total packageVIQU has partnered with a Fortune 500 company seeking a Service Desk Analyst to provide second-line IT support to their UK offices. This role focuses on supporting users in a fast-paced trading floor environment, requiring the ability to manage a large user base and perform under pressure. Strong written and verbal communication skills are essential for effective support in time-sensitive situations.This position requires four days on-site in central London, offering a salary up to £41,000 per year. VIQU has partnered with a Fortune 500 company seeking a Service Desk Analyst to provide second-line IT support to their UK offices. This role focuses on supporting users in a fast-paced trading floor environment, requiring the ability to manage a large user base and perform under pressure. Strong written and verbal communication skills are essential for effective support in time-sensitive situations.Responsibilities of the Service Desk Analyst: - Provide 2nd IT support for a trade floor and back-office staff- Troubleshoot Microsoft 365 issues and network issues- Manage hardware procurement and levels of stock- Process IT invoices in a timely manner- Configure and maintain desktops, mobiles and cisco desk phones- Use Active Directory and Exchange to administer user profiles- Manage access to applications using Okta and Zscaler- Manage mobile devices with Intune- Monitor the environment using Logic MonitorExperience required of ..... full job details .....