Service Coordinator

Service Coordinator - GlasgowLocation: GlasgowHours: Monday-Thursday 08:00-16:30 Friday 08:00-15:30About the RoleI am currently representing a client who is looking to appoint a highly organised and proactive Service Coordinator to join their busy and fast-paced operations team in Glasgow.This is a key role within the business, responsible for coordinating service activity, scheduling work, and acting as the main link between customers, engineers, and internal departments to ensure smooth day-to-day operations.It is important that the successful candidate brings a bubbly, positive and approachable personality, as this role involves regular interaction with customers and internal teams, and plays a key part in maintaining strong working relationships across the business.Key ResponsibilitiesSchedule and coordinate service jobs for engineers and operational teamsManage incoming service requests via phone and emailAct as the main point of contact for customers regarding service updatesPrioritise and allocate workloads based on urgency and availabilityMaintain accurate records of service activities and job progressLiaise with internal departments to ensure smooth workflow and resolution of issuesUpdate internal systems with job notes, scheduling changes, and completion statusEnsure all service work is delivered in line with agreed SLAs and standardsProvide general administrative support to the service teamAbout YouThe client is looking for someone who is:Highly organised with ..... full job details .....