Service Co-ordinator Stirling

Service Co-ordinator - Heavy Plant - Stirling A leading UK dealership specialising in Heavy Plant are looking for a Service Co-ordinator to join their team to hold responsibility for end to end management of servicing and repair activities, while managing resources to deliver an excellent and consistent level of service.Role: Service Co-ordinatorArea: StirlingSalary: £32,000 - £39,000 DOE + benefitsWhat''s on Offer:25 days holiday + bank holidaysHealth Cash PlanFree Physio Access24/7 GP ServiceEnhanced Sick PayFamily LeaveIVF SupportRetirement SupportEnhanced PensionCycle to WorkDiscounts PlatformThe requirements of the Service Co-ordinator will be:As Service Co-ordinator, you will be responsible for the co-ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any jobQuoting for any additional repairs identified as requiredEnsure compliance with all processes and dealer operating standardsEnsure adherence to timeframes and technical information, and to close all jobs in a timely mannerStrive to meet relevant KPI''sThe ideal candidate for Service Co-ordinator will have:Excellent Customer service skills both over the phone and emailUnderstanding mechanical terminology and able to read and understand technical reportsStrong IT skillsAbility to work in a fast paced environment with conflicting prioritiesAbility to manage resources through planning and co-ordinatingApply online or call for a confidential ..... full job details .....