Service Advisor

We are recruiting on behalf of a well-established, family-run car garage in Aldershot for the position of Service Advisor. This role is ideally suited to a motivated and experienced Service Advisor looking to advance their career within a reputable business renowned for customer satisfaction.Benefits:Competitive basic salary of £30,000 to £36,000 per annum, depending on experienceOn-target earnings of up to £40,000 with performance-related bonusesNo weekend work; Monday to Friday hours from 8am to 6pmOpportunity to work within a supportive, family-run environmentOngoing training and development programmesChance to utilise and develop skills in garage management and fleet systemsDuties:As a Service Advisor you''ll be managing customer appointments and efficiently handling service enquiriesAdvising customers on vehicle maintenance and repair optionsUpselling and promoting service plans and additional workMaintaining accurate records of customer service historiesLiaising effectively between technicians and customers to ensure smooth communicationEnsuring high levels of customer satisfaction and fostering repeat businessRequirements:Minimum of 2 years'' experience as a Service Advisor within the automotive industryExperience working with fleet customers and familiarity with fleet portals such as 1Link is advantageousKnowledge of garage management software such as Garage Hive GMS is a plusStrong communication, organisational, and customer service skillsProfessional attitude with ..... full job details .....