Service Advisor

We are currently seeking a qualified and customer-focused Service Advisor to join a reputable main dealership in Crewe, Cheshire. This is an excellent opportunity for experienced motor trade professionals seeking to develop their career within a well-established automotive environment. The Service Advisor will play a crucial role in delivering exceptional customer service and managing vehicle servicing and repairs efficiently.

Benefits:

• Basic salary of -26,500, with potential earnings of up to -34,500 (uncapped OTE)
• Performance-based bonuses and incentives
• Manufacturer-approved training programmes and career development pathways
• Pension scheme and employee vehicle purchase discounts
• 20 days annual leave plus bank holidays
• Working hours from Monday to Friday, with Saturday mornings on a rota
• Supportive and friendly team environment

Duties of a Service Advisor:

• Professionally greet customers and provide outstanding customer service
• Book vehicles in for servicing, maintenance, and repairs ensuring accurate scheduling
• Keep customers informed regarding vehicle progress and explain repair recommendations
• Liaise effectively with workshop staff to ensure timely job completion
• Prepare accurate estimates and handle customer inquiries professionally
• Promote additional products and services to maximise customer satisfaction and dealership revenue
• Complete all administrative paperwork and update digital records meticulously

Requirements of a Service Advisor:

• Proven experience as a Service Advisor or in a similar customer service role within the automotive industry
• Minimum of 2 years dealership experience preferred
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to multitask effectively
• Proficiency in using computer systems and dealership software
• Full UK driving licence desirable
• Right to work in the UK is essential

If you are ready to take the next step in your motor trade career and want to be part of a professional, customer-centric team, we invite you to apply for the Service Advisor position.

Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Crewe and Cheshire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants shares a passion for connecting talented individuals with the best careers in the automotive industry. If you are looking to advance your career and wish to hear about more Motor Trade Jobs in your area, do not hesitate to get in touch today.

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