Negotiable
Service Advisor
Salary: Up to £35k Basic Salary depending on experience + Benefits
Location: Peterborough
Working hours: Fulltime, flexible working hours
An exciting opportunity has arisen for an experienced Service Advisor to join a well-established and growing automotive service team.
As a Service Advisor, you’ll be the key point of contact between customers and the workshop, ensuring a smooth, efficient and friendly service from booking through to vehicle handover. You’ll be responsible for managing schedules, liaising with technicians and suppliers, and keeping customers updated at every stage.
Key Responsibilities
- Act as the main contact between customers and workshop teams
- Book and schedule servicing, MOTs and repairs
- Liaise with suppliers, order parts and manage job cards through to invoicing
- Provide regular updates to customers and handle queries professionally
- Support colleagues to achieve performance targets
- Maintain a clean, professional reception area
- Take part in ongoing training and development
Skills & Experience
- Minimum 3 years’ experience in an automotive service or repair environment
- Strong customer service skills and excellent written & verbal communication
- Proficient in Microsoft Office, Outlook and spreadsheets
- Highly organised, detail-focused and comfortable under pressure
- Enthusiastic, flexible and a strong team player
- Valid driving licence required
Benefits
- Competitive Salary
- Private healthcare scheme
- Ongoing training and development opportunities
- Team events and corporate days
- 28 days’ holiday (including bank holidays)
This is a fantastic opportunity for an experienced Service Advisor to take the next step in their career within a supportive and customer-focused environment. If you’re passionate about delivering excellent service and want to join a forward-thinking automotive team with genuine prospects for growth, we’d love to hear from you.