Service Advisor

Service Advisor (Automotive - Commercial Vehicle sector) Salary: Up to £40k Basic Salary depending on experience + Benefits Location: Peterborough Working hours: Full time, flexible working hours An exciting opportunity has arisen for an experienced Service Advisor (Automotive) to join a well-established and growing automotive service team. The Role: As a Service Advisor, you’ll be the key point of contact between customers and the workshop, ensuring a smooth, efficient and friendly service from booking through to vehicle handover. You’ll be responsible for managing schedules, liaising with technicians and suppliers, and keeping customers updated at every stage.Key Responsibilities

• Act as the main contact between customers and workshop teams
• Book and schedule servicing, MOTs and repairs for HGV Commercial Vehicles 
• Liaise with suppliers, order parts and manage job cards through to invoicing
• Provide regular updates to customers and handle queries professionally
• Support colleagues to achieve performance targets
• Maintain a clean, professional reception area
• Take part in ongoing training and development

What you will need 

• Minimum 3 years’ experience ideally in the HGV  commercial vehicle automotive service or repair sector althought light vehicle would be considered
• Strong customer service skills and excellent written & verbal communication
• IT Literate familiar with automotive databases
• Highly organised, detail-focused and comfortable under pressure
• Enthusiastic, flexible and a strong team player
• Valid driving licence required

Benefits

• Competitive Salary
• Private healthcare scheme
• Ongoing training and development opportunities
• Team events and corporate days
• 28 days’ holiday (including bank holidays)

This is a fantastic opportunity for an experienced Service Advisor to take the next step in their career within a supportive and customer-focused environment. If you’re passionate about delivering excellent service and want to join a forward-thinking automotive team with genuine prospects for growth, we’d love to hear from you. #truck #fleet #hgv #automotive #service #fleetmaintenance LMAUTO

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