Service Advisor

Service Advisor (Automotive - Commercial Vehicle sector) Salary: Up to £40k Basic Salary depending on experience + Benefits Location: Peterborough Working hours: Full time, flexible working hours An exciting opportunity has arisen for an experienced Service Advisor (Automotive) to join a well-established and growing automotive service team. The Role: As a Service Advisor, you ll be the key point of contact between customers and the workshop, ensuring a smooth, efficient and friendly service from booking through to vehicle handover. You ll be responsible for managing schedules, liaising with technicians and suppliers, and keeping customers updated at every stage. Key Responsibilities Act as the main contact between customers and workshop teamsBook and schedule servicing, MOTs and repairs for HGV Commercial Vehicles Liaise with suppliers, order parts and manage job cards through to invoicingProvide regular updates to customers and handle queries professionallySupport colleagues to achieve performance targetsMaintain a clean, professional reception areaTake part in ongoing training and development What you will need Minimum 3 years experience ideally in the HGV commercial vehicle automotive service or repair sector althought light vehicle would be consideredStrong customer service skills and excellent written and verbal communicationIT Literate familiar with automotive databasesHighly organised, detail-focused and comfortable under pressureEnthusiastic, flexible and a strong ..... full job details .....