Service Administrator

Location: ManchesterPay Rate: 15.00 per hourHoliday Entitlement: 25 days holiday plus Bank Holidays (pro rata)Working Hours: Monday to Friday, 9:00am - 5:30pmWork Pattern: Hybrid - 2 days working from home following approximately 4 weeks of onsite trainingParking: On-site parking availableStart Date: As soon as possibleContract Type: 3 month temporary contract with potential for extension Role OverviewWe have a fantastic opportunity for a customer focused individual to join a global organisation and industry leader in the role of Service Coordinator. This role is working Monday to Friday, 9 - 5.30 with 3 days a week in the office and 2 days a week from home following successful completion of training. Initially this is being offered on a temporary basis for 3 months with a strong possibility of extension. The focus of the role is to coordinate Service requests from corporate customers, responding to enquiries in a timely manner and liaising with the Field Service Team to allocate jobs. Key ResponsibilitiesProcess service requests including responding to the customer in a timely manner and liaising with the Field Service Engineer team to identify a suitable engineer and date to attend siteWhere follow up visits are required, liaise with the customer, engineer and other internal teams as necessary to ensure the work is carried out within agreed timescales, eg liaise with Spare Parts team to order parts as neededPrepare and issue quotations in line with customer ..... full job details .....