About the Role
SSR Personnel incorporating Executive Profiles Ltd seeks a Service / Admin Coordinator to support a security systems installer based in Twickenham. This full-time role involves acting as the primary client contact while coordinating engineers and service delivery. Responsibilities include scheduling installations, maintenance visits, and fault calls for CCTV, Access Control, Door Entry, and Intruder Alarms. The coordinator ensures accurate job details, tracks progress, and maintains client communication and service records. Strong organisation and communication skills are essential, with industry experience mandatory. The salary is negotiable depending on experience.
A South West London–based security systems installer is seeking a Service / Admin Coordinator to act as the main point of contact for clients while coordinating engineers and service delivery.
The role involves scheduling installations, maintenance visits, and fault calls for systems including CCTV, Access Control, Door Entry, and Intruder Alarms, ensuring work is completed efficiently and to a high standard so industry experience is a MUST.
Key Responsibilities
• Manage client enquiries and service requests
• Schedule engineers for installations, maintenance, and call-outs
• Ensure engineers have accurate job and site details
• Track job progress and confirm completion
• Maintain client communication and service records
Skills & Experience
• Strong organisation and communication skills
• Ability to manage multiple tasks and priorities
• Experience in customer service, coordination, or scheduling
• Experience working with engineers or technical teams preferred
• Knowledge of security systems ESSENTIAL
On offer is a negotiable basic dep on experience working for a great company.
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