Senior Product Manager - OEM Partnerships

Overview

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Senior Product Manager - OEM Partnerships

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M-KOPA .We are looking for a Senior Product Manager for our OEM Partnerships in Mobility to help with the end to end OEM Partnerships Assessment and Management as we steer the transition to EV transportation in Kenya and beyond. You will be leading a team and work directly with our current and prospective OEM partners to lead the testing of new EV models and versions they are thinking of bringing to market, and provide testing feedback as well as aggregated customer feedback to each OEM partner to help them improve quality, reliability, and to iterate on design of future versions of their EVs.About Us

We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem solving. Youll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over. The Mobility business is an innovation arm within M-KOPA. We move quickly to meet the dynamic Kenyan electric vehicle (EV) market’s needs, as the market rapidly evolves. We work with a wide range of original equipment manufacturer (OEM) partners who import, manufacture, or assemble EVs in Kenya.In this role, you would be responsible for:

OEM Partnership Assessment and Management - Evaluate new Original Equipment Manufacturers (OEMs) and maintain strategic partnerships with approved OEMsQuality Control and Continuous Improvement - Implement quality control (QC) processes for approved OEMs, including QC procedures for new stock acquisitionRefurbished Asset Management - Oversee the valuation, refurbishment, and market preparation of second life assetsTechnical Audit and Compliance Management - Conduct electrical home audits for partners utilizing at-home charging infrastructure, ensuring compliance with safety standardsCross-Functional Stakeholder Coordination - Serve as primary point of contact for all OEM cross-functional meetings, facilitating communication between internal teams, OEM stakeholders, and external partnersInfrastructure Density and Expansion Planning - Manage swapping station density requirements analysis and technical expansion readinessAfter-Sales Service Excellence - Oversee comprehensive after-sales maintenance requirements management for our customersPerformance Analytics and Reporting - Gather, analyze, and report on quantitative and qualitative data regarding product performance, customer experience metrics, and business performance indicatorsTechnical Issue Resolution - Systematically identify, document, and report software issues and product defects to relevant points of contactTraining and Knowledge Management - Develop and deliver comprehensive training programs for internal teams on new EV models, technical updates, and procedural changesProcurement and Vendor Relations - Coordinate procurement activities for parts, safety equipment, and testing resourcesThis is a

hybrid

role, therefore an

ideal candidate should either be based in Kenya or be willing to relocate if/once successful

(we provide a relocation assistance package). This will allow you to be at the heart of Africa’s most dynamic tech hub with direct access to our core e-mobility market.Your application should demonstrate:7+ years of product management and/or external OEM partnerships management experienceStrong technical and/or analytical skills, including the ability to conduct complex data analysisProven ability in solving technical and/or analytical problemsAbility to work with diverse, distributed teams across multiple countriesStrong interpersonal, communication, and collaboration skillsFamiliarity with remote device control (IoT) best practicesExperience as a cross-functional team leader without line management authorityExperience in data-driven decision making and strategy developmentIf the above is of interest to you, please apply.Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.Join us in shaping the future of M-KOPA as we grow together. Explore more at

m-kopa.com .Equal Opportunity

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to ..... full job details .....