Senior Operations Manager

Job DescriptionSenior Operations Manager | Retail | | £60kWe are looking for 2 x Senior Operations Managers. One role will focus on Continuous Improvement and Innovation. The other role will focus on Performance and Productivity. This is a high-impact position as the Senior Operations Manager sits at the heart of our supply chain transformation. Reporting to senior leadership, you''ll be the driving force behind optimizing our end-to-end retail and ecommerce network—making it leaner, smarter, faster, and more resilient.From short-term tactical improvements to long-term strategic redesigns, you''ll lead initiatives that enhance cost-efficiency, service quality, and operational scalability.You''ll also be at the forefront of automation and digital innovation, empowering the business to deliver exceptional customer experiences across every channel.The role of Senior Operations Manager
Lead strategic improvements across our retail and online supply chain network.Develop and deliver cost, speed, and quality optimization plans.Partner with teams across Logistics, IT, Retail, and Procurement.Champion innovation through automation, digital tools, and data-led decisions.Monitor and report performance, identifying opportunities and delivering results.What We''re Looking For
Experience: Bachelor''s degree in Supply Chain, Engineering, Business, or similar.Experience in supply chain performance, planning, or network optimization.Background in retail or FMCG environments, with exposure to both store and online fulfilment.Demonstrated success in leading network or operations improvement programmes.Strong project leadership, analytical skills, and stakeholder influence.Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain systems.BBBH: ..... full job details .....