Senior Business Support Assistant

We are looking for a highly organised Senior Business Support Assistant to join our public sector Safeguarding Team on a 12-month maternity cover basis. This role is essential in supporting Child Protection processes through accurate and timely documentation.

Working Arrangements

Hybrid working, with approximately one day per week in the office at County Hall. Additional attendance may be required initially for training.

Pay rate - -13.91ph

Key Responsibilities

• Attend Child Protection Conferences via Microsoft Teams and produce:
  • Child Protection Plans
  • Child Protection Records (minutes)
• Complete review conference documentation from recordings
• Meet strict statutory deadlines (plans within 2 days; records within 15 days)
• Update trackers using Excel and maintain records on internal systems (e.g. Mosaic)
• Manage a high-volume workload effectively
• Provide support and occasional supervision to staff where required

Important Information

The role involves exposure to sensitive and potentially distressing safeguarding cases. Applicants should be comfortable working with this type of content.

Person Specification

Essential:

• Experience producing complex minutes
• Fast, accurate typing skills
• Strong organisation and time management
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)

Desirable:

• Safeguarding or social care experience
• Knowledge of systems such as Mosaic
• Previous supervisory experience

Personal Attributes

• Resilient and professional
• High attention to detail
• Able to manage confidential information
• Strong communication and organisational skills