Sales Coordinator

Sales Coordinator sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to join their office near Manchester.
Your Role:
As a Sales Coordinator within the windows division, your duties will include:

• Being the first point of contact for customers for order processing and dealing with enquiries
• Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required
• Ensuring the right level of customer care standards are met
• Providing administrative support to the sales team
• Liaising with Credit Control to keep customer accounts up to date
• Developing business relationships with both new and existing customers by phone using your proven telephone techniques
• Processing customer claims
• Supporting the windows Division’s sales strategy
• General administration

• Previous experience in a sales coordinator/sales support or similar role
• Good telephone manner with ability to build rapport quickly and easily
• Computer literate with excellent communication skills, hardworking and conscientious
• Confident supporting both customers and external sales team
• Knowledge of construction industry products is an advantage, but not essential as full training will be provided
• Good standard of education
• Excellent organisational skills and the ability to self-motivate
• Ability to work on your own initiative as well as part of a team within a busy customer-orientated sales office

• Excellent salary depending on experience
• 37.5 hours per week Monday to Friday
• Time off in lieu
• Pension scheme
• Free flu jabs
• Health & wellbeing
• Option to buy and sell holiday  
• Cycle to Work scheme
• Long service awards
• Company rewards platform
• Employee assistance programme
• Internal training academy
• Access to external training and supported education
• Social culture and events