Sales and Operations Administrator

Sales and Operations AdministratorStaplehurstMonday to Friday 8.30am - 5pm 28,000 - 30,000paKHR are working with a successful and growing UK distributor are seeking a Sales and Operations Administrator to join its busy team. This varied role combines customer service, sales order processing, logistics coordination, and compliance-led administration, playing a key part in ensuring smooth end-to-end order fulfilment and high-quality customer support.Roles and Responsibilities- Providing excellent customer service via phone and email, handling enquiries and resolving issues efficiently- Processing sales orders, quotations, acknowledgements, delivery notes, and related documentation- Maintaining CRM/ERP systems, order trackers, logs, and accurate customer records- Coordinating deliveries, collections, returns, credits, and courier documentation- Liaising with Sales, Warehouse, Operations, Quality, and Management teams- Supporting purchase orders, stock processes, and general sales administration- Maintaining accurate, audit-ready records in line with company procedures and quality standards- Ensuring documentation is correctly filed, accessible, and compliant- Supporting continuous improvement across sales, customer service, and operational processes- Providing general administrative support across the businessCandidate Profile- Experience in customer service, sales administration, or office support- Strong attention to detail and excellent organisational skills- Confident ..... full job details .....