Sales Administrator

CareerMakers Recruitment are working with a well-established manufacturing business in Accrington who are looking to appoint an experienced Sales Administrator to support their busy commercial team.

This is a varied position combining sales administration with account management responsibilities. You will act as a key point of contact for customers, ensuring a smooth process from enquiry through to delivery, while building strong, long-term relationships.

The Role

As Sales Administrator, you will provide comprehensive support to the sales function while taking ownership to ensure full compliance with UK regulations. You will act as a central link between sales, purchasing, production, and external regulatory bodies.

Key Responsibilities

• Manage a portfolio of customer accounts, acting as the main point of contact
• Process sales orders accurately and efficiently
• Prepare and follow up on quotations
• Liaise with production, logistics, and procurement teams to ensure timely delivery
• Handle customer enquiries, resolving issues promptly and professionally
• Maintain accurate records on CRM/ERP systems
• Support external sales managers with customer updates and reporting
• Monitor stock levels and delivery schedules

Systems & Stock Management

• Develop working knowledge of the MRP system (currently using 123 Insight)
• Assist with stock level monitoring based on sales forecasts and customer demand
• Support cross-departmental communication between sales, engineering, and operations

General Office Support

• Assist with ad hoc administrative duties
• Provide support to engineering when required
• Coordinate with contractors regarding repairs and maintenance

Qualifications/Experience

• Excellent communicator
• Proactive and a team player
• Understanding on how to use Excel, Word, PowerPoint
• Excellent organisational skills
• Relevant experience within an SME manufacturing facility preferred
• Previous experience in a sales/administrator role

About You

We are looking for a confident and detail-oriented professional who can take ownership of export compliance responsibilities.

You will have:

• Previous experience in a sales administration, internal sales, or account management role
• Experience within manufacturing, engineering, or a product-based environment preferred
• Strong organisational and multitasking skills
• Excellent communication and customer service abilities
• Good IT skills (Excel, CRM/ERP systems such as SAP or Salesforce desirable)
• Proactive and able to work both independently and as part of a team

Working Hours: -

Monday - Thursday, 7:45am - 4:15pm

Friday, 7:45am - 1:45pm

Pay rate: -14.36

If you are interested in the role, and have the relevant experience please apply with your CV