Customer Service and Sales Administrator

Customer Service and Sales Administrator Colne Full Time Permanent Office-Based Competitive Salary DOE Your New Company A well-established and innovative manufacturing business based in Colne, Lancashire, supplying specialist products to customers across the UK and international markets. With a strong reputation for quality, customer service and continuous improvement, the company is experiencing continued growth and is looking to strengthen its customer support team with the appointment of a Customer Service and Sales Administrator. This is an excellent opportunity to join a stable and successful business where you can make a genuine contribution whilst developing your administrative, customer service and commercial skills. Your New Role As Customer Service and Sales Administrator, you will be responsible for supporting customers throughout the order process and ensuring the smooth day-to-day administration of sales activities. Acting as a key point of contact for customers and internal departments, you will play an important role in delivering an excellent customer experience. Key responsibilities will include: Handling incoming customer enquiries via telephone and email. Processing customer orders accurately and efficiently. Maintaining and updating customer records and sales data. Providing customers with pricing, product and delivery information. Preparing quotations and sales documentation. Monitoring customer orders from receipt through to delivery. Liaising with ..... full job details .....