Quality Manager

Background and summary of the job The Minster Centre is a registered charity, limited company, and leading specialist provider of integrative counselling and psychotherapy training based in Queen''s Park, London. Established in 1978, we have trained thousands of therapists and maintain an extensive, vibrant professional community. We currently have around 400 students enrolled across courses ranging from open-access introductory workshops to postgraduate degree programmes. Our courses are accredited by the UK Council for Psychotherapy (UKCP) and the British Association for Counselling and Psychotherapy (BACP), with our academic degree programmes validated by Middlesex University. We are also registered as a higher education provider with the Office for Students (OfS). In addition to our training, the Minster Centre Psychotherapy and Counselling Service (MCPCS) offers safe, affordable counselling to the local community, delivered by advanced trainees under professional supervision. About the Role The Quality Manager oversees quality assurance, regulatory compliance, academic governance across all training programmes-from introductory courses to validated MA degrees, and complaints. Reporting to the Management Committee Lead (Registry and Student Experience), the Quality Manager ensures that our academic standards, validation processes, administrative operations, and complaints handling, run efficiently to support staff, students, and external regulatory bodies. This is a ..... full job details .....