Operations Manager BFSI (Complaints-Led Operations)

Operations Manager BFSI (Complaints-Led Operations) Management Responsibility for: Operations Assistant Managers (OAMs) Travel Required: Occasionally Reports to: VP / Director of Delivery Location: WAHA Salary: DOE Job Summary / Overview The Operations Manager (OM) is accountable for the end-to-end delivery of BFSI contact centre operations , with a strong focus on formal complaints handling, regulatory click apply for full job ..... full job details .....