Operations Analytics and Insights Lead

Operations Analytics and Insight Lead London (Hybrid - 3x a week) Up to £100,000 + up to 25% bonus This is an excellent opportunity for an experienced analytics leader to shape the future of operational analytics within a highly data-driven, technology-led business. Combining strategic influence, people leadership, and hands-on analytical delivery, the role offers significant exposure to senior stakeholders and the chance to drive meaningful impact through AI, automation, and operational transformation. The Company Our client is a well-established international technology business with a large and engaged customer base. They operate in a fast-paced, highly regulated environment where data and analytics are central to commercial decision-making and operational excellence. The organisation has made significant investment in its data capabilities and is continuing to expand how analytics supports business performance. With ambitious growth plans and a strong culture of innovation, they offer an environment where analytical thinking is highly valued and where teams are empowered to drive change. The Role As the Operations Analytics and Insight Lead, you will lead a team of analytics professionals while defining the analytical strategy that supports operational performance across customer service, onboarding, operational efficiency, and AI-enabled processes. You will: Lead, coach and develop a team of analysts while fostering high analytical standards. Define and deliver ..... full job details .....