Onsite Helpdesk Engineer- Japanese speaker

Salary: maximum £32,000 + Commuting Expense up to Zone 6Location: LondonJob status: PermanentWorking hours: 37.5 hours per weekStart date: ASAPGlobal IT company is looking for a Japanese speaking Onsite Helpdesk Engineer.Helpdesk Engineer- Japanese speaker - Responsibilities:Communication with end users from EMEA region face to face or via telephone, email or collaboration tools at customer site.1st level troubleshooting of technical issue with end users and assist them as their escalation point of contact.Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation.Understand and detailed planning and designing for customer''s PC and Network.PC/Network/Desktop Security element configuration including day-to-day service delivery.Migration planning and execution. Support PC and Call Centre system (incl DC server).Proof of concept testing and acceptance testing. Vendor negotiation and control.Development and implementation for new features and services.Establish and cease PC/Desktop Security systems. Project and service delivery schedule management.Careful consideration to ensure profitable systems and implementation.Utilize/update ticketing system.Maintain secure operations and keep the environment tidy.Documented approach for implementation and modificationVisit customer premises when required for project or maintenance contract work incl cover staff.Periodical status report to line manager.Coordination of operation flow with each department and ..... full job details .....