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Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About The Role
We''re looking for an ambitious National Account Manager to join our dynamic Commercial team, within the UK function. In this role, you will be responsible for establishing, building, and nurturing strategic partnerships with our retail partners. You will identify new commercial opportunities and negotiate top-tier reciprocal support to effortlessly bring the Tilbury magic to life in stores and online.
You should have a commercial mindset with a natural ability to achieve creative results and ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry!
As a National Account Manager, you will
Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposureConduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teamsDevelop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needsAccurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified mannerEnsure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand PlanningStay agile to react to retail trends and maximize opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate
Who You Will Work With
You will sit within our UK function, within our highly talented Commercial teamYou will collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations, considering both customer acquisition and retention. Regularly review implementation and performance against expectationsYou will build strong working relationships with our Retail team, utilizing insights from the field and engaging the team in executing trading plans.
About You
You have extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry, though open to other industriesYou are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skillsProven experience in negotiating and excellent relationship-building and communication skills.An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigorAppetite for learning and development, recognizing the pace of change we are undergoing, and being a role model across all teamsAbility to provide a macro-level view and understanding, form strategies, and quantify business impactYou thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.A self-starter with an entrepreneurial can-do spirit!
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselvesWe''re a hybrid model with flexibility, allowing you to work how best suits you25 days holiday (plus bank holidays) with an additional day to celebrate your birthdayInclusive parental leave policy that supports all parents and carers throughout their parenting and caring journeyFinancial security and planning with our pension and life assurance for allWellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleaguesBring your fury friend to work with you on our allocated dog friendly days and spacesAnd not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
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