Mental Health Support Worker (ED Pilot)

Overview

LOCATION:

Daisy Hill, BradfordGRADE / SALARY:

D1 £26,244 FTE per annumHOURS:

37.5 hours per weekDURATION:

12 Months fixed termACCOUNTABLE TO:

S

ervice Manager (Safe Spaces)Purpose of the Job:Working as part of the Crisis Alternatives services, particularly Safe Spaces, MAST and the Acute Liaison Psychiatric Service (ALPS) teams you will work across teams to offer follow-up support. You will be part of the Safe Spaces team and be based with the ALPS and MAST teams working closely to offer a follow-up contact to individuals who have attended AandE in Bradford due to mental distress or crisis.This role will work closely with the ALPS offering a wellbeing follow-up call within 7 days from psychiatric assessment in AandE. You will be supporting people who have feelings of mental distress or crisis, with ideation or intent to self-harm and suicidality. You will be supporting individuals to access other services, such as Safe Spaces as appropriate.This is a pilot role for 12months to offer a new service to people who attend AandE due to mental health crisis.Main Duties

Provide wellbeing telephone support sessions to individuals who have had a psychiatric liaison assessment due to mental health crisis and attending AandE.Work in a recovery-focused and person-centred way, which builds confidence and helps people to move forward.Review progress since assessment in AandE, including updating and escalating risks as necessary.Review and adapt safety plan agreed by ALPS during assessment as required.Offer signposting to relevant services that can support individuals, including but not limited to Safe Spaces, Wellbeing Hubs, Healthy Minds Services.Ensure that client notes are recorded in an accurate and timely manner and kept updated.Maintain accurate records of service activity, ensuring data is accurate, up-to-date and easily accessible for reporting and analysis.Work in line with all relevant safeguarding policies and procedures, ensuring concerns are escalated appropriately.Work closely with other health and social care professionals including statutory and voluntary agencies to ensure that support is joined up and of high quality.Values and Behaviours

Create and maintain a culture of respect always challenging and rooting out discrimination and stigma.Demonstrate a consistent belief in people and tenacity in supporting people to improve their future.Be passionate about our work and inspire others to feel the same.Be committed to doing things well and always look for opportunities for improvement.Model excellent partnership and team working.Person Specification

Listed below are the knowledge, experience, skills and values youll need to do this job, we will assess these through your application or through tests or interviews after shortlisting.KnowledgeEducated to GCSE Level 4 or above, or equivalent experienceAwareness or knowledge and/or lived experience of the challenges facing people who have difficulties relating to their mental health.Working knowledge of local services and mental health pathwaysStrong understanding of safety planning and riskExperienceAt least 2 years experience of working one to one with clients who face challenges with their mental health, including with clients who have SMI.Experience of dealing with people in mental health crisis, including people with feelings of suicidal ideationExperience of working in a multi-agency health or social care settingExperience of using IT systems to record client notesSkillsNon-judgmental and supportive interpersonal skillsAbility to manage own time and busy workload effectivelyCompetent in Word, Excel, OutlookValuesA firm belief that all people matter and deserve respectAn evidenced belief that everyone can changeA track record of delivering on your commitmentsA personal commitment to equality, diversity, and ..... full job details .....