Lettings Administrator

EXPERIENCED LETTINGS ADMINISTRATOR - UP TO -33,000

Our client, a leading Independent London agent, with prominant offices all over the Capital seek an experienced lettings adninistrator to join their busy Wembley team.

The role:

We are seeking a detail-oriented and proactive Lettings Administrator to join our dynamic lettings team. As a Lettings Administrator, you will play a crucial role in managing the smooth transition of tenancies from offer stage through to move-in, ensuring a seamless and professional experience for both landlords and tenants.

This is an excellent opportunity for someone with lettings experience or a background in property administration who thrives in a fast-paced environment and has strong communication and organisational skills.

Responsibilities include:

• Manage the full tenancy progression process from offer acceptance to move-in
• Liaise with tenants, landlords, referencing agencies, and other third parties
• Coordinate all required documentation, including tenancy agreements, Right to Rent checks, and compliance certificates (e.g., EPC, gas safety)
• Ensure all referencing checks are completed and satisfactory
• Draft and issue tenancy agreements and other required paperwork
• Schedule inventories, check-ins, and property inspections
• Collect initial move-in monies and ensure timely payment
• Maintain accurate records on internal CRM systems
• Keep all parties informed throughout the process, providing exceptional customer service
• Ensure compliance with lettings legislation and company policies

Preferred requirements (not essential):

• Excellent attention to detail and time management skills
• Strong verbal and written communication skills
• Ability to work independently and handle multiple cases simultaneously
• Knowledge of lettings legislation, including Right to Rent and deposit regulations
• A customer-focused and solution-driven approach