Lettings Administrator

We''re looking for a proactive Lettings Administrator to join a fast-paced, resident-focused team at a leading BTR development in London. This is a great opportunity for someone passionate about delivering exceptional customer service.Key Responsibilities Include:Supporting lettings negotiations and achieving weekly/monthly leasing targetsManaging enquiries via phone and email, booking viewings, and registering applicantsProcessing tenancy applications and referencing in a timely and compliant mannerDrafting tenancy documents and registering depositsMaintaining accurate records and updating client filesCollaborating with the marketing team on PR campaigns and resident eventsProviding exceptional customer service and fostering a positive community atmosphereWe''re looking for someone who is:Organised, efficient, and reliable, making sure things run smoothly behind the scenes all the while ensuring a friendly and helpful front of house experience.Confident in communicating with a wide range of people, a natural flair for customer service.Proactive, adaptable, and solution-focusedA strong team player with a professional attitudeEssential Requirements:Experience in lettings or residential property administrationStrong administrative and organisational skillsConfident using Microsoft Office; experience with property management software (Yardi preferred)Excellent verbal and written communicationAbility to work some weekends and bank holidaysExperience in BTRIf you''re ready to bring your skills to a supportive and ambitious team, we''d love to hear from you! Apply today to join a company where residents and staff come ..... full job details .....