IT Service Transition Lead

IT Service Transition Lead | Perm | Hybrid/Manchester (min 2 days in the office) | £59,000-£60,700 + benefits | ASAP start*You must have strong IT Tech ''Service Transition'' experience to apply*We''re looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation.This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation.The role:Lead Service Transition across multiple projects and programmes.Own service acceptance, go-live readiness and handover into support.Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.Identify and manage transition risks, issues and dependencies.Lead Go-Live Readiness and Acceptance into Service checkpoints.Ensure documentation, knowledge transfer and support arrangements are in place.Help improve and mature Service Transition processes and governance.To apply you should have the following:Strong, proven Service Transition experience - not purely BAU Service Management.Excellent stakeholder management and communication skills.Experience managing complex, cross-functional IT transitions.Strong understanding of ITIL/ITSM environments.ITIL Foundation required; Practitioner or higher desirable.Experience of managed service implementations would be highly beneficial.A pragmatic, ..... full job details .....