Permanent

IT Service Transition Lead

Click Recruiting

Manchester, M2 4PD

£59000 - £60700 per annum, Benefits: Excellent

Posted: 01 October 2026 (Today)

Closing date: 31 October 2026

Ref: SG-STL9

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About the Role

This permanent IT Service Transition Lead role in Manchester offers £59,000 to £60,700 plus excellent benefits, with hybrid working requiring a minimum of two days each week in the office. The successful candidate will own service acceptance, go-live readiness and handover into support across major technology programmes, ensuring new and changed services are ready and supportable. Working within a maturing enterprise function in a regulated setting, the postholder leads transition activity across multiple projects, collaborating closely with programme managers and technical teams. Strong hands-on service transition experience is essential, alongside service management knowledge such as ITIL. This is a 24-month fixed term contract with potential for permanency, starting as soon as possible.

IT Service Transition Lead | 24 Month Fixed Term Contract (possible perm) | Hybrid / Manchester (min 2 days in the office) | £59,000–£60,700 + benefits | ASAP start
*You must have strong IT Tech ‘Service Transition’ experience to apply*
We’re looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation.
This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation.
The role:
- Lead Service Transition across multiple projects and programmes.
- Own service acceptance, go-live readiness and handover into support.
- Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.
- Identify and manage transition risks, issues and dependencies.
- Lead Go-Live Readiness and Acceptance into Service checkpoints.
- Ensure documentation, knowledge transfer and support arrangements are in place.
- Help improve and mature Service Transition processes and governance.
To apply you should have the following:
- Strong, proven Service Transition experience – not purely BAU Service Management.
- Excellent stakeholder management and communication skills.
- Experience managing complex, cross-functional IT transitions.
- Strong understanding of ITIL / ITSM environments.
- ITIL Foundation required; Practitioner or higher desirable.
- Experience of managed service implementations would be highly beneficial.
- A pragmatic, collaborative approach with the confidence to challenge and improve.
This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function.
Salary range of £59,000 - £60,700
- 24 month fixed term contract (FTC – poss perm)
- Hybrid working (min two days Manchester City Centre office)
- 35 hour working week + other excellent benefits
- Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.
2 stage interview process - MS Teams and F2F in Manchester
Stuart Graham
Click Recruitment
Stuart.graham@clickrecruiting.co.uk